Last updated: Aug 22, 2024 

Product Recall and Quality Assurance 

Hernest reserves the right to recall sold products. If we become aware of potential design defects or other special circumstances, and after a thorough investigation we confirm the issue, Hernest will communicate with the U.S. Consumer Product Safety Commission (CPSC) and register the product information on their official website https://www.cpsc.gov. We will then proceed with a comprehensive product recall and provide you with a free replacement or refund.  

This action by Hernest is to ensure user safety and provide a good product experience. Please do not worry excessively, as we conduct comprehensive quality inspections on every product before shipment to mitigate product risks. If you have any questions, you can contact us at any time.